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  • #2131806

    Email messages shown as read

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    by gday ·

    Has anyone seen the problem where emails are shown as read even though the user has not read them and no one else has read them?

    Thanks

    Gary Day

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    • #3546973

      Email messages shown as read

      by ann777 ·

      In reply to Email messages shown as read

      Only when pane preview is turned on. And the incoming message rests there. Generally if a message has been “seen,” it will be marked as “read.”

    • #3546950

      Email messages shown as read

      by frederick bauer ·

      In reply to Email messages shown as read

      The other possiblity is if you have a shared mailbox. The first user to open or view a message will mark it as unread. So then the answer from the first person is true.

    • #3548162

      Email messages shown as read

      by bongie ·

      In reply to Email messages shown as read

      For some e-mail system, you can toggle the status of mail by pressing the insert key to make it read or unread. You might have accidentally press the toggle key (for notes, it is the insert key).

    • #3548005

      Email messages shown as read

      by gday ·

      In reply to Email messages shown as read

      This question was closed by the author

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