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Email printout is grey shaded

By lmayeda ·
A Win98 user complains that when she prints her Outlook email to a networked HPLJ-4P it's grey and too light. If she prints her email to another network printer, the output is normal or if she prints from WORD to the HPLJ-4P, the output is normal.If someone else prints their email to the HPLJ-4P, the output is normal. I could not find a parameter in her OUTLOOK that made any difference in her output. Small but irritating problem.

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Email printout is grey shaded

by Ramy Naguib In reply to Email printout is grey sh ...

1-Open an e-mail massage -print-page stile-the UNCHECK (print using gray shading)
If this doesn't solve the problem try the followin:
print-properties -then choose (print text as a graphics)
Have a nice day
Ramy

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Email printout is grey shaded

by lmayeda In reply to Email printout is grey sh ...

We had already tried unchecking the 'print using gray shading' which didn't make a difference but the "print text as a graphics" worked. Thanks!

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Email printout is grey shaded

by lmayeda In reply to Email printout is grey sh ...

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