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  • #2092243

    Email printout is grey shaded

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    by lmayeda ·

    A Win98 user complains that when she prints her Outlook email to a networked HPLJ-4P it’s grey and too light. If she prints her email to another network printer, the output is normal or if she prints from WORD to the HPLJ-4P, the output is normal.If someone else prints their email to the HPLJ-4P, the output is normal. I could not find a parameter in her OUTLOOK that made any difference in her output. Small but irritating problem.

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    • #3869366

      Email printout is grey shaded

      by ramy naguib ·

      In reply to Email printout is grey shaded

      1-Open an e-mail massage -print-page stile-the UNCHECK (print using gray shading)
      If this doesn’t solve the problem try the followin:
      print-properties -then choose (print text as a graphics)
      Have a nice day
      Ramy

      • #3830829

        Email printout is grey shaded

        by lmayeda ·

        In reply to Email printout is grey shaded

        We had already tried unchecking the ‘print using gray shading’ which didn’t make a difference but the “print text as a graphics” worked. Thanks!

    • #3830828

      Email printout is grey shaded

      by lmayeda ·

      In reply to Email printout is grey shaded

      This question was closed by the author

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