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  • #2317826

    Emails clipped

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    by no_problem ·

    I have a user and the body of his email message was clipped. I viewed the message and I could see the entire text. His email would remove half the paragraphs.

    Any ideas?

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    • #3543314

      Reply To: Emails clipped

      by lumberjack ·

      In reply to Emails clipped

      Things to check:-
      1) Does the user have any filters working in outlook
      2) does user have a maximum e-mail size assigned to his mailbox.
      3) In exchange is HTTP, IMAP4 and POP3 all enabled for receiving?
      4) In outlook – Current View – ensure no custom view is being used – set to “Messages With Auto-Preview”
      5) turn off “Use word as e-mail editor” if being used

      remove his profile and all services from outlook
      reboot Pc and re-instate them.

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