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Emails Rejected

By eveacct ·
I have a client who had a virus attack and emails from thier server were rejected by quite a few other servers (ISP's?).

Since my email address is the only one being rejected, the client suggested that I call my ISP, which is Ameritech, so they can remove any restrictions. I contacted my ISP and they indicated that since my email account is not corrupted and I can send and receive all other emails, that there must be a server who sits between me and the client who is rejecting the sent emails.

Can anyone shed some light on what might be happening? And the solution, please.

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Emails Rejected

by [_Rick_> In reply to Emails Rejected

Check to see if your system has been black listed by a Open Rely Database. One place to check is http://www.ordb.org/

Rick

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Emails Rejected

by eveacct In reply to Emails Rejected

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by Dynamo2003 In reply to Emails Rejected

Seems like you email address has been blacklisted. Try http://www.ordb.org/

Read the statement below (from http://www.ordb.org)

My email was rejected. Why was I sent here?
First of all we are sorry to bother you. In fact your mail is not bounced to annoy you. We'll try to explain what's happening here.
The email server that you use for sending email is probably listed in our Open Relay DataBase (ORDB). Your email server can easily be tricked into sending large amounts of unsolicited email, called spam. The email server is a so-called "open relay".

System administrators all over the world choose to use our database to refuse mail from such servers, until the server has been fixed to stop relaying spam to innocent users.

Sohere's what you should do: Contact the system administrator of your mail server and forward him a copy of the bounced email you received. The standard system administrator email account for an Internet mail server is "postmaster@your-domain.com". For example; If the name of your ISP is Big-ISP.net then forward a copy of the bounced email to "postmaster@Big-ISP.net". Otherwise, you should call tech support and alert them of the problem.

If the server is owned by your school or employer, thencontact your support department and explain the same thing to them.

We know that email is important to you, and we want to help your ISP resolve the problem of your mail bouncing. Correcting this problem is usually a very simple process, involving your ISP changing a few lines of one configuration file, or ticking a checkbox

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Emails Rejected

by eveacct In reply to Emails Rejected

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