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Empty desktop

By al_alonzo ·
Windows NT 4.0 Server SP6
256 mg memory
40 gig HD

Had to change the domain name on a server (hacker problems). Server boots fine but will not display the desktop. No start menu. At the desktop I can see the mouse pointer and move it around. An error box is displayed with the title "Desktop" by a red X. This is the message:

Can't access this folder
/path too long

Closing the error diolge box simply leaves me with the mouse pointer and desktop with no icons.

How can I access my desktop icons?
Also mapping a drive from another server in the same domain to this machine gives an error.

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Empty desktop

by Alpha-Male In reply to Empty desktop

Take a look here:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q155315&

(delete any spaces in the URL)

Also, you mentioned hacker activity before these problems. If your security was breached, I highly, HIGHLY recommend you do a thorough security check on this system. There could be multiple back doors, hacker tools, etc.

In many cases a complete reinstall is the best option, especially if you have critical or confidential information on the server. Otherwise, I'd at least have a security pro/consultant check out the server...

Good luck....hope this helps!

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Empty desktop

by al_alonzo In reply to Empty desktop

Thanks for your help.

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Empty desktop

by sgt_shultz In reply to Empty desktop

MSKB
Q157069
"Can't Access This Folder. Path Is Too Long" Error

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Empty desktop

by al_alonzo In reply to Empty desktop

The resolution in Q157069 was the answer I needed to get the desktop back.

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Empty desktop

by cdietz In reply to Empty desktop

Absolutley, Get a security guy in there. Pay the money and have them do the job. If there is a backdoor in and a hacker FuBars your system you will get fired. Send an email to the boss telling them they you need a security pro. This takes the liability from you to the boss, and then if they do it to the security guy.

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Empty desktop

by al_alonzo In reply to Empty desktop

This didn't solve my immediate problem but it's very good advice I plan to act on.

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Empty desktop

by al_alonzo In reply to Empty desktop

This question was closed by the author

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7 total posts (Page 1 of 1)  

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