Question

Enterprise Content Management

By slowry18 ·
Tags: Cloud, Software
Wondering if the adoption of third party ECM providers (like Box or Dropbox) is picking up or slowing down? Is Microsoft or home grown solutions enough?
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ECM

by Kyle O'Donnell In reply to Enterprise Content Manage ...

Depends on your goal/need. Note: I provide ECM software.

Windows folder Structure have many limitations. Requires users to manually build and maintain folder structures and file name conventions. No version control or document history for tracking access/changes (compliance). No database linked to file for tagging index fields (metadata) for filtering your search or reporting or utilizing for workflow automation. No Workflow engine to automate document routing or status notifications for example. Folder-level permissions. ECM allows for document-level permissions. For example with windows (or paper) in HR you are forced to create 5 or 6 separate folders per employee to store different categories of documents due to regulations in order to control access. With an ECM you can simply tag all documents related to an employee by an Employee ID and then control access permissions by user/group so HR director may see ALL documents while the employee's manager may only have access to a handful of types.

In my business there has been an uptick in 3rd Party ECM interest because companies of all sizes are looking to save money/time spent on filing and searching for documents (even in windows environments) and also regarding workflow automation. Streamlining any document-based process is possible with an ECM and eliminates the need for endless emails and phone calls with no way to easily store everything in a centralized manner.

Cloud platforms have also played a large role in the interest due to the reduction of IT-staff and overall IT infrastructure. We offer a Cloud platform via Google Cloud Compute but we also offer an On-Premise choice which gives out clients the financial flexibility to purchase the software licenses and install on infrastructure behind their firewall or within their own AWS or other cloud environment.

Home grown solutions still exist and if your company has the resources and staff to develop internally then that may be a good option but this typically only exists in large companies. SMB market normally prefers to try to do themselves with Windows (or paper) until they realize the value of ECM and then request a conversion of their existing content/database and develop a "day-forward" electronic solution within a centralized solution.

Box and DropBox are not "ECM". They are simple personal storage apps.

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Thank U

by arlenekaddy In reply to ECM

great answer!

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