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Epson scanner 1250 not working

By devaneysantee ·
Using Wins 2000, Norton Firewall Personal edition. Have updated Twain drivers from Epson, also win 2000 updates from microsoft.

When I input a A4 page to scan, press on scan button, a box pops up, usually as previously with a list of listed MS progs Msword, Published, to select via radio button, to scan image to.

Foe some reason the box popsup with no list of Ms. Progs, which means I can not scan.

All my Ms progs are registered.

Deleted and uploaded drivers, still the same.

Don't know what this error is?

Any ideas pls, Thank You

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by Obersturnbanfuhrer In reply to Epson scanner 1250 not wo ...

I suspect the firewall has blocked the incoming signal from the scanner. Try to look through the firewall log which application that has been blocked recently right after you've used the scanner. Open Norton Firewall, re-enable / unblock the application. Most probably it'll do you good.

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by devaneysantee In reply to Epson scanner 1250 not wo ...

Thank You, On the firewall log, where would you see scanner blocked information pls, Thank You.

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