IT Employment

Our forums are currently in maintenance mode and the ability to post is disabled. We will be back up and running as soon as possible. Thanks for your patience!

General discussion


Erased folders in Outlook

By JoeRivera2003 ·
Need to know how to recover email folders that were deleted by mistake a week ago. Employee while routinely cleaning out email, deleted Three Folders containing some important emails.

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

by sachin In reply to Erased folders in Outlook

You need to donwload a recovery software from will work

Collapse -

by HBE In reply to Erased folders in Outlook

When deleting email or folders, they are moved by default into the 'deleted items' folder.
If you delete them from there, they STILL reside on the exchangeserver (if you use one that is and NOT applicable on personalfolders).

If on exhange and NOT referring to personalfolders try: Click Tools and choose RECOVER DELETED ITEMS.

Collapse -

by WCMedows In reply to Erased folders in Outlook

First step is to not allow any further use of the system until after folders have been recovered. If the hard drive on that system is close to full, the deleted space may or will be overwritten shortly. Second, until after, do not defrag, same scenerio.

AS the previous post indicated, check to see if the folders are in the deleted items bin. Recover from there if necessary. Two other items to help out would be to look in the sent items folder, recover as much email from there and also from the Archive Sent Items folders as possible. When you open an email in Sent Items, see if there is a message in the preview pane of that window that indicates that there are other emails associated with that one. Click this and initiate asearch for the missing emails. This may not recover all, but if the folders themselves are not recoverable, some of the data might be with a little homework.

Check also the Microsoft Knowledge Base:;en-us;246153&Product=ol2002

Related Discussions

Related Forums