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erratic mouse problem on a Compaq

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14 replies

by computab

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I have a problem with a Compaq Armada 7400 notebook that the mouse suddenly goes erratic and uncontrolled, various windows pop up without warning, but nothing to do with the internet as I was not online at the time. I ran Winstone 99 which finishedwithout errors. This has happened 3 times in one day. It has 300 Mhz, 64MB, 6GB, CDROM, external floppy. Can anyone help?

14 replies

by dmiles

Check the system for virus or a prank

You should also try reloading the mouse drivers

by computab

I tried that. I also exchanged the laptop for a different machine. and the user had the same problem, she might be doing something wrong - she's a new inexperienced user

by alpha-male

Is this the built in pointer or an external mouse? I would try giving the mouse a thorough cleaning. It could be a sticking button (or keyboard key).

Were the windows items on your desktop or the folder you were working in? If so, particularly check the shift and ctrl keys for sticking.

If they were internet sites/ads then go under your add/remove programs and look for the spyware or adware program that is feeding them to you. If you've installed internet file sharing software, you are especially likely to have installed one of these applications.

Good luck! Hope this helps....

by computab

I tried that. I exchanged the mouse, and even changed the laptop for a tested one, and she got the same error, but she's a new inexperienced user, maybe she's doing something wrong?

by pierrejamme

I have also encountered that problem with a USB mouse. My older desktop came to a crawl until I replaced my USB mouse with a PS2. Actually just used an adapter.

by ia sire

This problem ussually happens with notebook computers and the reasons are ussually the same:

1. happy mouse virus (I don't believe this is your case)

or

2. Driver corruption. This happens when you have an external mouse in addition to the internal mouse. The drivers that each use are different from one another, so when you plug in an external mouse, your computer tries to switch to it but the mouse drivers that it uses remain the same as the internal. This causes that inputs are read incorrectly by the computer, which is why you see many pop-up and erratic movement.

To fix this problem:

1. Remove external mouse & reset the pc.

2. Reinstall all mouse drivers.

3. After turning the computer back off, plug in the mouse once again and reinstall its drivers.

The computer should now work properly. If you have a USB mouse, do not let windows install the drivers for it automatically, or you will get the same problem again. Instead, run the setup utility included in the set-up disk.

by lammwa

Disable the pointer via the BIOS. Try a Generic Mouse driver and/or an update or patch to the existing driver (make sure it's from the correct manuf. & is OS compatible).
Happy Clicking!

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