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Error 0E and Windows Media Player 7

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5 replies

by popps

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A friend has a Compaq Presario 5868 giving us the following:

Everything appears to run properly until we install Windows Media Player, version 7. Then we get the "exception error 0E ... in VXD ---". After pressing a key to continue, the PC reboots and recommends safe mode. Media player appears to work properly.

Media player, version 6.4, works without any problems.

Any suggestions on how to proceed? (Besides the obvious -- remove Media player 7.)

5 replies

by popps

Did that already. Didn't help. Even installed the Compaq variation. That didn't help either.

by buffalodan

It appears that there is a Virtual Device Driver(VXD) critical to windows, that is not compatible with Media Player 7,

Try downloading the latest collection of critical updates from microsoft at

windowsupdate.microsoft.com

Good Luck...

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