Hardware

Ask something
Question Locked

error code

0 helpful
4 replies

by compartsol

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
what does hardware error 0502 mean on a dell all in one model #A940

4 replies

by captbilly1eye

By doing a search, I quickly found this in the Dell Forums:
http://tinyurl.com/2z8ho5

Looks like an easy fix.

Acoording to a user:
The Shiny Silver bar that your Print Cartridges glide back and forth on is the cause of the error.

When the motor that moves the cartridges left and right have too much resistance, you get the Hardware Error: 502.

Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft.

by toma

Edited

Message was edited by: beth.blakely@...

This discussion is closed to new replies.