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Error in disk log

By mrsblamb ·
Hi, my husband computer crashed and won't go into the main screen. His computer just keeps restarting over and over again. I would like to know how do I find out what error in disk log means and Do I need to buy a new disk drive or can I fix it myself? I have already tried rebooting the computer and that did not work. Please help!! The system is a Windows XP Pro.

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First Things First

by bincarnato In reply to Error in disk log

When your PC powers on and and after you see the MFG Splash Screen, start hitting F8. This should bring up the Start Menu. Use the arrows to choose the option that says "Disable Automatic Restart". It should then give an error. Note that and then POST it back here.

Odds are that you will need to run CHKDSK /r from the recovery console.

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Start off by testing the HDD

by OH Smeg In reply to Error in disk log

Then test the hardware with the Ultimate Boot CD

http://tinyurl.com/3jnpy

The Ultimate Boot CD has HDD Testing utilities on it that can test the HDD so use one of these.

If the hardware is all OK reinstall the OS. If you have a M$ Windows install Disc use that to do a Inplace Install

http://tinyurl.com/g4bv8

If you only have the Makers recovery Disc you can not do a inplace Install so you'll need to save all the data on that HDD either by removing the drive & fitting to a USB Caddy where depending on the OS being used you may need to Take Ownership of the Files

http://tinyurl.com/3aw7

Or use a Live Linux to save the data on the HDD.

http://tinyurl.com/23nmq

As to if you can do this yourself that depends on your level of expertise and if you are comfortable with removing Hardware to Save Data or using a different OS to Windows.

If your Husbands Computer has any Form of Encryption in Use post back before you do anything as the possibility of loosing the Data well access to it at least is way too great if you blunder in without knowing what it is you are doing.

If you have a Full Backup of the Files without any form of Encryption or if they are encrypted and the Encryption Key is backed up all you need do is to reinstall the OS and then transfer the data back.

Col

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