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Error loading a DLL

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by l.gulyban

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I'm running Windows XP Pro. I recently installed Norton SystemWorks 2004 with the anti-virus module. After logging in under my profile I receive the following message: Error loading c:\windows\system32\bridge.dll the specified module could not be found.
I can't find any information on Microsoft's support web site. What does this error mean and how do I fix it?
Thanks

5 replies

by lmon

I would remove NAV. Go to start type MSCONFIG then go to "services" remove anything that says Norton or Symantec's. then reboot the system. If you dont get the error then Norton is causing your problem. I would remove norton then attempt a clean install and see if happens again.

by power natto

The Symantec knowledge base might be more helpful in this case.

You will need to uninstall the NSW and then perform a manual cleanup (instruction manual on Symantec site or you could run the "WinDoctor" directly from the NSW CD, which does a fairly good cleanup). A full uninstall of previous virus software is also essential (again the CD-run utility can work). Then run the Windows Scandisk (error correction on and preferrably scheduled at Restart) and defrag.

Try NSW again but make sure non-essential applications are off or disabled when installing.

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