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error mesg when trying to load Srv Pak 2

By dcoulter ·
I get windows\system32\smss.exe is open ot in use by another application" close all other apps and then retry. I am unable to find the application to close.
any help?

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by wcp In reply to error mesg when trying to ...

I'd like to offer you two options.

1. Scan your HD for virus and spyware. Remove any that were found and try installing SP2 again.

2. Install SP2 in Safe Mode.

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by zlitocook In reply to error mesg when trying to ...

Look here
http://www.bleepingcomputer.com/startups/smss.exe-9920.html
The first answer is correct you need to scan your computer but first turn off system restore and scan it in safe mode.

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