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Error Message

By jwblaylock ·
I am the help desk technician for a military hospital. I have received several questions concerning an error message the users are getting. The message is "Could not locate c:\winnt\inf\Au_gdi.pnf". My question is What is a PNF file and how do I correct the error.

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by jireland607 In reply to Error Message

I found the file type at http://www.webopedia.com/quick_ref/fileextensionsp.asp

It is:
.pnf Precompiled Setup Information (Temporary file seen during installs)

After a little research, it turns out that the file (Au_gdi.pnf) you specified is the "Microsoft GDI+ Detection Tool". It has something to do with updates.

Go to http://support.microsoft.com/?kbid=873374
for more information. You can also download the program.

It seems something is trying to access this program, but as it is not installed on your machine it is producing an error. Also are you using win nt or 2000? If not then the path is wrong, it sould be C:\windows\inf\Au_gdi.pnf


Hope this helps

James

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by jwblaylock In reply to Error Message

I am using windows 2000.

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