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Error Message

By hfunghs ·
I am running Windows XP Pro on a Intel PIII 1 Ghz processor with 640MB of PC133 Ram. 20 Gb of hard disk with 2 partitions: 6 GB in NTFS for the OS and 14 GB in FAT32 for all other programes.

I always got this error message pop up on every boot.
"dllmgr32.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Any idea of how to resolve it?

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by DKlippert In reply to Error Message

It sounds like the "W32.Higuy@mm" virus

Here's the Norton link

http://makeashorterlink.com/?T2BE41D61

If you're a McAfee fan try here:

http://vil.nai.com/vil/content/v_99524.htm

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by hfunghs In reply to Error Message

A thorough scan of my system with notorn anti virus came up with a clean system.

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by BobHo In reply to Error Message

I agree with dklippert, it sounds like the higuy virus. If you don't have an up-to-date antivirus program on your computer you can do an on-line scan at www.pandasoftware.com. They have a pretty good system.

If you need an anti-virus package you can buy any of the named packages (Norton, McAfee, Panda, AVG) or you can get a pretty good free one from Grisoft at www.grisoft.com.

The worm itself is non-destructive but it does leave a backdoor open on your computer for someone to take advantage of. I'd clean it up as soon as possible.

DrBob:&gt

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by hfunghs In reply to Error Message

Refer to Answer 1

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by BobHo In reply to Error Message

You might not have the active virus on your computer at this time but at one time it has made the registry entries on your pc. Start up regedit and go to

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

and look for an entry for DllManager. It will have a value of %WINDOWS%\dllmgr32.exe. If it is there, remove it. It is not a part of your operating system. If your anti-virus package removed the virus and did not remove the registry entry your system is trying to load the file at startup but it is not there, hence the error message.

DrBob:&gt

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by hfunghs In reply to Error Message

What can I say: The virus defination file on my system was out-dated. After updating the def. file, the virus were detected and removed. Thanks to DKlippert and drbob@egl.net.

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by hfunghs In reply to Error Message

This question was closed by the author

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