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Error Message "Cannot Play back the file.

By TEvans34411 ·
Help, Forgive me if this topic has already been discussed.
Everytime I download a file, then I click "Open", I always get the message"Cannot play back file. The format is not supported."(80040265)I have Media 9, Windows 2000 operating system. Can someone tell me if I need to download something else to make it possible to view my clips? I am not computer savvy, so I don't know where to begin. I also purchased IDM(Internet Download Manager), a program to make my downloading faster which is a joke, my download is slower than it was before I purchased IDM.
Also, do you know of any program that I can purchase to make my download faster?

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