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Error Message: ntoskrnl.exe is missing o

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9 replies

by thom926

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Error Message is "ntoskrnl.exe is missing or corrupt. Reinstall Windows 2000." This has occurred repeatedly after normal shutdown then rebooting and after downloading Symantec updates and rebooting.

9 replies

by z28

Get the machine up and running again, by using the Recovery console or a boot disk created on another server and uninstall Norton AV. Reboot and see if it happens again. Try to purchase a later version of NAV, for example, I'm using Norton Enterprise 7.5 and no problems.

by madsg

Hi thom926

This behavior can occur when the Ntoskrnl.exe file is missing or corrupted, or
when the Advanced RISC Computer (ARC) path in Boot.ini points to the wrong boot
partition as the location of the Windows NT 4.0 system files.

To resolve this behavior, replace the Ntoskrnl.exe file. Follow one of these
sets of steps, depending on whether you do or do not have an Emergency Repair
Disk (ERD) available.

Best regards
Mads

by madsg

Ups

Some thing was missing:

If you do not have an ERD, replace the Ntoskrnl.exe file by making a new copy of
it:

1. If Windows NT 4.0 is installed on a file allocation table (FAT) partition:

a. Start the computer in MS-DOS.

b. Open the Boot.ini file in a text editor, and verify that the ARC path to
the boot partition is correct in the Boot.ini file.

c. Copy the Ntoskrnl.exe file from the original installation disks or CD-ROM
to the %SystemRoot%\System32\ folder.

d. Restart the computer.

2. If Windows NT 4.0 is installed on an NTFS file system partition:

a. Install a parallel copy of Windows NT 4.0.

b. Verify that the ARC path to the boot partition is correct in the Boot.ini
file.

c. Copy the Ntoskrnl.exe file from the parallel installation to the
%SystemRoot%\System32 folder of the original installation.

d. Start the computer in the original installation.

by gsharpjr

I have had the same experience with Windows 2000 utilizing Mcafee Virus Scan. Be sure to search for any service packs that are available for Symantec. It seems that Windows 2000 has a problem with more than one Anti-Virus software package. I do not know to place the blame on Windows 2000 coding or the software vendors not keeping up with the advancements in OS's.

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