Windows Forum

Ask something
Discussion Locked

Error message with WinME help center.

0 helpful
7 replies

by d_majeed

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

When I start WinME help center an error message:"The initialization of the help center failed. Error number 2147143679"
This error had been appeared after I had install the Encarta World English Dictionary and another error message appeared while trying to open it:"c:\refdev 01\shared\sharedFind\Source\EDFindWnd>cpp[260]:error creating WheelED object:HRESULT 0x80040154 class not registered"
Followed by another error "EWed has caused an error in SFC 10.0cx EWed will now closed".

These errors had been reported to Encarta support and microsoft support for WinME, but I did not get the solution yet, and the article solving similar problem at microsoft support(article ID:Q274736)did not apply to my problem.
What are the causes of these problems and how can I solve them?
I do use system with:
OS: WinME
HDD: 20GB
RAM 256MB
Pentium III,700MHz
IE 5.5 sp1

Thanks for your help.

7 replies

by mg2k

To resolve this issue, do the following:

Click Start, click Programs, click Accessories, and then click MS-DOS Prompt.

Type the following (where "C:\Windows" is your Windows installation folder) and
press ENTER after each line:

cd c:\windows\system
copy regsvr32.exe wbem
cd wbem
for %%f in (*.dll) do regsvr32 -s %%f
winmgmt /regserver
exit

NOTE: It does not matter which folder is the current folder when typing the above
commands.

by d_majeed

Thank you for your response.
Unfourtunatly this issue did`t solve the problem, although the file was copied successfully.

by mg2k

This behavior can occur if Windows Me did not properly configure the Help and
Support Center because Windows Management Instrumentation (WMI) Setup did not
work.

To resolve this issue, do the following:

Click Start, click Programs, click Accessories, and then click MS-DOS Prompt.

Type the following (where "C:\Windows" is your Windows installation folder) and
press ENTER after each line:

cd c:\windows\system
copy regsvr32.exe wbem
cd wbem
for %%f in (*.dll) do regsvr32 -s %%f
winmgmt /regserver
exit

NOTE: It does not matter which folder is the current folder when typing the above
commands.

by mg2k

I'm not sure. That fix has worked for me in the past. Since that didn't work, unless someone comes up with something better, I would reinstall.

This discussion is closed to new replies.