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Error on Installing Works 2000

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3 replies

by computab

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Gateway Celeron PC with 64 MB, and 10GB, Win98.
I installed Works 2000 3 times with 2 CDs, uninstalling each time, but each time when accessing spreadsheet templates I got error messages including the blue screen which was not recoverable.
WKSSS caused a general protection fault in module user.exe at 0006:000575f
MSworks caused a general protection fault in user.exe at 0006:000575f
Explorer caused a general protection fault in user.exe at 0006:000575f
kernel32 caused a general protection fault in krnl386.exe at 0006:000575f

3 replies

by maxwell edison

For "MSworks caused a general protection fault ...", refer to Microsoft article Q149484.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q149484

For "Explorer caused a general protection fault ...", refer to Microsoft article Q188803.
http://support.microsoft.com/support/kb/articles/q188/8/03.asp

For "WKSSS caused a general protection fault in ...", refer to Microsoft article Q141930.

http://support.microsoft.com/support/kb/articles/q141/9/30.asp

Cut and paste the above pasted links into your browser to access those articles.

(REMOVE SPACES from the pasted URLs.)

Good luck,

Maxwell

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