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  • #2257427

    Error opening TrackIT database

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    by jdclyde ·

    Server – Wink2server.
    Application – TrackIT.

    Error message:
    ———
    TrackIT Issue – Failed to open connection. Unable to open recordset (Records) cannot be read; no read permission on ‘staf’)
    ———

    The system was running slowly, so the paid support had my co-worker open the database in MS Access and compress the database. It has not opened since.

    No, the database was NOT backed up before the compression.

    I have done a search for “staf” but there is neither a file nor a directory by that name. Could this be inside the database?

    No, we have not heard back from support yet.

    I got called in on this yesterday, and was just told “It won’t open”. After a day of looking things over, I was THEN informed about the “compression” issue. It seems that I am now the one responsible for at the LEAST, saving the data and reinstalling the package.

    This package keeps track of the audits of our PC’s (poorly, I might add)

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    • #3215323

      Reply To: Error opening TrackIT database

      by rob mekel ·

      In reply to Error opening TrackIT database

      Is this TrackIt part of the Marval Suite?

    • #3215091

      Reply To: Error opening TrackIT database

      by wescrock ·

      In reply to Error opening TrackIT database

      I dont know how to fix your problem… i’m just here to agree with you on the matter of Track-It being very poor at traking audits… Ive been dealing with it all this week trying to organize it…. I thought it was supposed to make things easier….

    • #3214981

      Reply To: Error opening TrackIT database

      by jdclyde ·

      In reply to Error opening TrackIT database

      Chas;

      I vaguely remembered that all that was needed was the full version CD to insert when needed. Been a while since I’ve done it – wanted to be sure. THanks much all!

      DJK

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