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Error opening TrackIT database

By jdclyde ·
Server - Wink2server.
Application - TrackIT.

Error message:
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TrackIT Issue - Failed to open connection. Unable to open recordset (Records) cannot be read; no read permission on 'staf')
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The system was running slowly, so the paid support had my co-worker open the database in MS Access and compress the database. It has not opened since.

No, the database was NOT backed up before the compression.

I have done a search for "staf" but there is neither a file nor a directory by that name. Could this be inside the database?

No, we have not heard back from support yet.

I got called in on this yesterday, and was just told "It won't open". After a day of looking things over, I was THEN informed about the "compression" issue. It seems that I am now the one responsible for at the LEAST, saving the data and reinstalling the package.

This package keeps track of the audits of our PC's (poorly, I might add)

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by rob mekel In reply to Error opening TrackIT dat ...

Is this TrackIt part of the Marval Suite?

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by rob mekel In reply to

Still accessible by means of MS Access

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by rob mekel In reply to

And why the heck did they compress it ?? ?:)

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by wescrock In reply to Error opening TrackIT dat ...

I dont know how to fix your problem... i'm just here to agree with you on the matter of Track-It being very poor at traking audits... Ive been dealing with it all this week trying to organize it.... I thought it was supposed to make things easier....

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by jdclyde In reply to Error opening TrackIT dat ...

Chas;

I vaguely remembered that all that was needed was the full version CD to insert when needed. Been a while since I've done it - wanted to be sure. THanks much all!

DJK

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