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Error playing DVDs and games

By bfadero ·
Anytime I try to play a DVD or CD-ROM game it always comes up with a VMI error and does not launch the game of DVD. I have a brand new dell dimension 3000 desktop running windows XP. Is there a way I can fix this or do I have to send the PC back.

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by Oz_Media In reply to Error playing DVDs and g ...

You'll have to offer some more details.

What is the full error, OS, Video card etc.

Do you have the latest BIOS and Graphics updates from DELL's website?

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by Oz_Media In reply to

Sorry, you did say it was XP but this couldbe due to many things, post the full error and it will help.

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by DouglasB In reply to Error playing DVDs and g ...

You might check this link for Virtual Machine Interface errors:

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