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Error saving Xls to NT

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3 replies

by gest.operativa

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From W/95 client with office/97 or office/2000 only on a few workstation, sometimes saving an Xls file on a network resource (a shared filder on a NT4.0 sp5),
keep the error
"Document saved successfully. Cannot reopen the saved document due to lowmemory. Please close the document". On the web I dont have find any solution or applicable suggestion.
On the workstation there is no memory problem. At the time of the error the workstation are correctly running whith Netbeui, TCP, LLC. On the server many other user are running without problem, and someone on the same shared folder and this with the same authorization of the failing users.

I hope to find solution or help about the cause.

3 replies

by rosah

Check to see if there are still temp files in the directory (filenames start with ~ ). This error occurs when the temp file is not deleted properly after a file is saved. Be sure that the users have "delete" permission for that directory.

by gest.operativa

The error occurs only some times, many other update to the same files on the same folder with the same workstation, are made correctly without errors.

by ann777

Sounds as if the temporary file created, is not entirely closed out of memory when the error occurs.

When the workstation gets this message, they should make sure that the Excel spreadsheet is closed and no other MS word docs, or excel spreadsheets exists in an open state. Then go to start --> find --> files of folders and progressive do a search for ~*.* and delete then, then *.tmp and delete those. Then try and re-open the excel spreadsheet. It should be fine.

Microsoft dosen't always syncronize completely and temporary files does interfere with memory on occasion.

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