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Ethernet Drivers installed but still can't connect to Internet

By len.piko ·
I,m working on a Dell Dimension 2400 with 1gb of ram.I reinstalled win xp successfully. I also reinstalled the appropriate ethernet driver for this particular system. Every time I click the Internet Explorer icon to access the net the screen displays "Page cannot be displayed". Since the ethernet drivers are loaded properly can anybody give me some insight on why I can't get on the internet? The broadband connection from my service is sound. It works on my laptop. Any help will be appreciated. Thanks.

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IP Configuration?

by BFilmFan In reply to Ethernet Drivers installe ...

Can you ping the DNS servers listed in the computers IP configuration?

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Ethernet Drivers installed but still can't connect to Internet

by len.piko In reply to IP Configuration?

The connection is a direct broadband from Comcast. The connection is operable because I can use the same connection with my laptop and it works fine. Thanks for your reply.

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A couple of checks

by Jacky Howe In reply to Ethernet Drivers installe ...

Error message: The page cannot be displayed

http://support.microsoft.com/kb/241344

<i>Keep us informed as to your progress if you require further assistance.</i>

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Ethernet Drivers installed but still can't connect to Internet

by len.piko In reply to A couple of checks

Thanks Jacky, I will.

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Ethernet Drivers installed but still can't connect to Internet

by len.piko In reply to A couple of checks

Just wanted to let you if ever have the same problem, Jimmy-Jam's advice about unplugging the modem to reset the Comcast connection worked great.

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Thanks for the tip

by Jacky Howe In reply to Ethernet Drivers installe ...

we don't use it over here. You should mark his post as Helpful as it may help others in the same situation.

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Using a router?

by seanferd In reply to Ethernet Drivers installe ...

You might need to set up the router again.

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Ethernet Drivers installed but still can't connect to Internet

by len.piko In reply to Using a router?

I'm not going thru a router. This is a direct ethernet connection from comcast. Thanks for your reply.

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Have you got ALL the service packs installed?.

You might need all the service packs installed.
Go here for service pack 3. This service pack ISO has nearly all the updates you need:

http://tinyurl.com/6o9kdp

You will need to burn it to a CD/DVD disk before you can use it. Hope all goes well.

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Ethernet Drivers installed but still can't connect to Internet

by len.piko In reply to Have you got ALL the serv ...

No, all I have is SP1. Thanks alot, I will try your advice.

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