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Event ID 11

By Bill in Dallas ·
Just built a new system:
Intel D875PBZ, P4 3.2, 2 SATA HD (not RAID), CDRW, DVD, ZIP.
Getting this in Event Log:
Event Type: Error
Event Source: Disk
Event Category: None
Event I 11
Date: 9/12/2004
Time: 6:36:10 PM
User: N/A
Computer: Computer
Description:
The driver detected a controller error on \Device\Harddisk3\D.

Question: \Device\Harddisk3\D - does this refer to the drive that is the D drive? Why Harddisk3 when I only have 2. (The first hard disk has 2 partitions).

I know that this is probably a bad cable, but I am curious about which one it is.

Thanks,

Bill

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by willcomp In reply to Event ID 11

Windows XP Disk Manager will see a Zip drive as a hard disk. To determine which drive is what, Open Disk Management in Computer Management. Control Panel > Administrative Tools > Computer Management > Disk Management.

So you do have 3 hard disks as far as XP is concerned. Determine one with controller error, verify drive settings, check cable connections (replace ribbon cable for Zip drive, if possible, and thoroughly test that drive. Controllers for IDE drives are built onto the drives themselves.

If error is asscociated with a hard disk (not Zip), download and run drive manufacturer's diagnostic software.

To reiterate, check connections first. This error is usually related to a cable problem.

Good luck.

Dalton

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by Bill in Dallas In reply to

Poster rated this answer.

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by Bill in Dallas In reply to Event ID 11

I have now figured out that it is neither the hard drives nor the ZIP drive, but a storage card reader on my Epson printer (Photo 825). Never would have guessed that.

I deleted the printer, redownloaded the driver from the Epson website and resinstalled, - same problem appears.

I have submitted a case to Epson Tech Support.

Bill

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by Bill in Dallas In reply to Event ID 11

Turns out it had to do with the USB cable being plugged into a USB hub rather than directly into the motherboard port. Weird.

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by Bill in Dallas In reply to Event ID 11

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