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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Event ID 12002
Error 80040102-80000000 occurred while processing message <> from The persons name. How do I determine what the actuall message is to remove it?