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event id 30 (source w3svc)

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5 replies

by danno

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

the massage on the event viewer is "the server was unable to read the file C:\WINNT\help\common\404b.htm. The file does not exist."

can anyone please help me onhow to tackel this issue.
thanks

5 replies

by curlergirl

Sounds like maybe your IIS help files are corrupted or not properly installed. First of all, the path should be c:\WINNT\Help\IISHelp\common\404b.htm. I'm not sure how you could fix this except by reinstalling IIS - or you could go to your original CD (the one you used to install IIS) and see if you can find these files on the CD and then copy them back to this location. These are error messages and help files that appear when using IIS and Proxy Server. Hope this helps!

by mm212

If the files are actually there, but you're still getting this message, check the permissions on the this folder for the anonymous web browsers.

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