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event id 30 (source w3svc)

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3 replies

by danno

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The server was unable to read the file C:\WINNT\help\common\404b.htm. The file does not exist.

Can anyone help me how to solve this issue?

I have iis on the server because we use outlook web access.

Thanks.

3 replies

by dc1

This is uaually caused by the 404b.htm file either missing (did you remove the help files?) or has ACLS applied to it that restrict it from being accessed and viewed.

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