Discussion Locked

Event Viewer System Logs

0 helpful
11 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Hi, We have a Win2K server(SP2) which is in a workgroup. There is a special application running on this box, and the developers (in another location) have given us a patch to apply. This was done last week. Now, we are not able to access the System log in the event viewer. The local administrator does not have the permissions to open the file. error is 'access denied'. We have checked the log files in %system root%\system32\config folder and the normal permissions are applied to all of the files. We have checked the Group policy and are not able to find any thing which has been changed. Also the developers do not have any idea what may have caused this. The Application log and the Security log, can be viewed with no problem. We havechecked Technet and the only article that seems to apply is Q245128. This has been done, but has not corrected the problem. Is there some setting that we still need to check? Thanks.

11 replies

by joseph moore

Open up Local Security Policy on this Win2K server (Start -> Programs -> Control Panel -> Administrative Tools -> Local Security Policy) and expand:
Security Settings -> Local Policies -> User Rights Assignment.
Check the right "Manage auditing and Security log".
See who, if anyone is Assigned the right. You should have Administrators listed at least!
My guess is that this right was changed to be blank, so no one can do this.
So, be logged in as an Administrator and add Administrators.

You might need to check the Group Policy settings for this same right, just to make sure it is not changed there, but I would bet this is a local problem, not a GP problem.

hope this helps

by rabbit_runner

I a closing this question and going to re-open another one Thanks for your input. I would appreciate additional information in the new question.

by rabbit_runner

I checked the settings which were mentioned in the first answer. Permissions are correct and the appropriate groups (administrators) has been given the right.

Is there some other setting, variable, or permission that may pertain to this problem?

Thanks is advance.

by ann777

Have you tried re-installing the service pack after they gave you the patch for the app?

by rabbit_runner

I am closing this question and going to re-open another. Thanks for your input. I would appreciate additional information in the new question.

by rabbit_runner

Okay, now the problem is getting WORSE. Now we are unable to open the application log. The only log is the Security log which is accessable by the administrator. Here is a Log message and details. I cannot find anything in the Knowledge Base to point to this problem.

Date: 11/6/2002 Source: Security
Time: 8:26 Category: Object Access
Type: Failure Event ID: 560
User: Server\Administrator
Computer: server
Object Open:
Object Server: Security
ObjectType: Event
Object Name: \BaseNamedObjects\crypt32LogoffEvent
New Handle ID: -
Operation ID: {0,4190261}
Process ID: 3976
Primary User Name: administrator
Primary Domain: SERVER
Primary Logon ID: (0x0,0x35E0C8)
Client User Name: -
Client Domain: -
Client Logon ID: -
Accesses DELETE
READ_CONTROL
WRITE_DAC
WRITE_OWNER
SYNCHRONIZE
Query event state
Modify event state

Privileges -
-----------------------------------------

by rabbit_runner

The two answers below have been checked / tried but the issue still is troubling us. I have looked in the KB and have not come across any additional information. This really has us baffled.

by quintar51

You can try reseting the local security settings for the server by performing the following steps:

1. Open a CMD prompt.

2. Type:

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

3. If you receive a warning message, it can be ignored. See the %windir%\Security\Logs\Scesrv.log file.

Remember to backup before trying this.

regards,

by quintar51

I also found a way to delete the system log and have a new one recreated.

you can start a registry editor locally or if you have remote registry access, change the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Start value from 0x02 to 0x04 and reboot.

Various services will fail at reboot. Delete the system event log, %SystemRoot%\system32\config\Sysevent.evt.

Change the Start value in the registry back to 0x02 and reboot. The system will automatically generate a new system log.

This discussion is closed to new replies.