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EventID 8193 - Volume Shadow Service ???

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I have a Compaq AP200 Win XP.
nearly every 2h, the following event appears in my event viewer log. I already searched a bit but I didn't find a way to get rid of it. Any idea ?

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 18/08/2002
Time: 20:45:10
User: N/A
Computer: TOMAP200
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 30 37 00 00 00 00 2107....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 32 00 00 00 00 2072....

FYI, (may be related) I have 2network adapters, Norton Antivirus 2002, Zone Alarm installed

3 replies

by bobho

The Volume Shadow Copy Service is used to make a backup copy of a volume on your computer so that you can run a backup and still use your computer at the same time. There seem to be alot of conflicts between this service and various pieces of hardware (video cards, audio cards, fax services, etc). Unless you are using the backup service to backup your entire hard drive and want to use your computer at the same time the backup is taking place I would disable the service. Otherwise you could spend a lot of time removing each piece of hardware and testing for the error until you find which one the VSS thinks it has a problem with (not a fun day).

Microsoft doesn't appear to have any appropriate information on exactly what causes this problem or how to solve it. Some people ran into this after installing various XP updates, some after installing various software packages (your Norton and Zone Alarm could be suspect) and some have just had it all along.

As I stated previously, if you're not using the service then I'd just disable it. It's just running for nothing anyway and causing you headaches.

Sorry:>(

DrBob:>)

by chouf

Cheers, thanks for the info, I'll disable the service right away as I backup my data by another mean. Have a nice day.

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