Question

Locked

Every Office file I open, opens as Read-Only.

By king.of.heart.khan ·
Dear All,

I have Office 2007 SP2 on Windows 7 Ultimate updated to date. I use the free Comodo Internet Security Suite.

Every Office file I open, opens as Read-Only. This happens with files from an older slave disk from XP SP3. I've tried to dig but taking ownership, changing attributes, opening with edit from context menus and changing permissions hasn't really worked.

Disk checks found no errors.

Search found no temp files that might be causing problems.

Analysis of Process Monitor Logs by an MVP found that Word encounters a ?file locked? error when opening the file.

Running Word as Administrator prompts to open read-only. Selecting "No" opens the file correctly. This is different from the response I received earlier running it as Administrator and with compatibility to XP SP3 (my earlier OS), which hadn't helped.

The ?read-only? bit for the files does not reset when I open it running Word as administrator.

Any suggestions would be deeply appreciated!

Regards,
MFK.

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All Answers

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What happens if you copy the files to the internal HDD ?...

by OldER Mycroft In reply to Every Office file I open, ...

THEN open them within Word from their new internal location?

It sounds almost like your Win7 is interpreting the external HDD like it would an optical drive (where ALL files are read only).

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If not that...

by seanferd In reply to What happens if you copy ...

What about compatibility? If the Office version on XP is a bit older, 2k7 may not be able to edit the files until converted, if Office was custom installed and only the contemporary file formats were were selected.

Or, are they protected documents? Same user would have to un-protect them first on the XP machine (or same user on the other version of Office, I suspect).

Not sure, haven't used 2k7 before.

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@ OldER Mycroft and seanferd

by king.of.heart.khan In reply to Every Office file I open, ...

It is detected as as healthy HDD volume in Disk Management. However, if I do copy the files to the System drive (to say My Documents or a Library) then all gets well.

The files are not protected. A copy of the files synced to on an External HDD open just fine.

Regards,
MFK.

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Excellent.

by seanferd In reply to @ OldER Mycroft and seanf ...

I am glad that you now have proper access to your files. Most likely an NTFS permissions problem, then.

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Spot on ...

by OldER Mycroft In reply to @ OldER Mycroft and seanf ...

At least you've got access to the files now. :)

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@ OldER Mycroft and seanferd

by king.of.heart.khan In reply to @ OldER Mycroft and seanf ...

Access to the files was never a problem. The problem was the security "misbehavior". Running a program as Administrator is not an issue for an Administrator, but my limited users would be the actual sufferers. Allowing them to run Office as Administrators becomes a security head ache.

Any suggestions?

Regards,
MFK.

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No no - you're now jumping ship midstream ...

by OldER Mycroft In reply to @ OldER Mycroft and seanf ...

"Access to the files was never a problem. The problem was the security misbehavior" - Now, you know very well that's NOT true.

I doubt the security was misbehaving at all. You clearly had not fully taken ownership of these files and they were sitting on an external hard drive that had been formatted using Windows XP.

When you copied these 'misbehaving' files onto an internal Windows 7 hard drive, as I suggested you do, the problem went away. In doing so, Windows 7 then acknowledged ownership of the files.

You won't find anywhere on the Microsoft site, that Windows 7 is deemed to work well with Windows XP, being that it is an entirely different system. I'd warrant that if you format another external hard drive under the control of Windows 7, then transfer all the content from this old XP hard drive, the new external hard drive will work without any problem at all.

The normal course of events when upgrading to Windows 7 is to perform a CLEAN INSTALL on a fresh hard drive then incorporate all your data files from a previous backup. NOT access those files from an old system slaved hard drive.

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Confusion @ OldER Mycroft

by king.of.heart.khan In reply to No no - you're now jumpin ...

The only thing that could be relevant from your post would be NOT access those files from an old system slaved hard drive.

1. The Sync files on the external work perfectly fine.
2. Taking Ownership of the added slave drive did not help. Neither does taking ownership of the folder containing the files in question help.
3. Even if XP and 7 were light years apart how much would the NTFS format and its associated security vary?

Now to add in some more flavor. Everything works in Safe-Mode. When I do a Diagnostic boot with all but MS services disabled the problem shows up again.

Anyways thanks for all the help guys! Only if anyone could suggest a mischievous service I'd do some trial and error and figure out what is it that is causing this issue!

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Without seeing your Services.MSC ...

by OldER Mycroft In reply to Confusion @ OldER Mycrof ...

I couldn't possibly say.

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after briefly reading the posts, the taking ownership

by CG IT In reply to Confusion @ OldER Mycrof ...

should have solved the NTFS permissions problem on the drive in question for the folders and files in question.

While taking ownership means that you must take ownership of each file and/or folder you wish to gain access to with more than just read rights, simply adding the drive to your Windows 7 system does not grant any rights or permissions to users on the Windows 7 machine to files and folders contained on a drive that was part of another computer unless the everyone group was granted full access. Even then, Windows 7 will often simply open the file with read only.

This behavior is the result of the workgroup security boundry and the user accounts created within the workgroup security boundry eg NTFS permissions, file sharing rights, user accounts on the local machine rights and permissions and rights and permissions granted to the everyone group.

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