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Every other printed page is a banner page (separator sheet)

By mcadwell ·
Our business has two printers: the Laserjet is a local printer, the Sharp is a network printer. Both will sporadically print out documents so that every other page is a banner sheet regardless of whether the document has 1 page or 30 pages.

This seems to happen the most when printing documents from a program called VisualPrime although it has also occurred in Word 2007. It affects three employees so far - all running WinXP, and will occur with different types of documentation.

The printers are setup so the first page will be a banner sheet, but not every other page. It is almost as though the printer is seeing each page as a new document.

We have checked the page size (margins, lines, etc.) in the printers and the settings in VisualPrime - changing the settings do not seem to have made a difference but, since this is sporadic, it is difficult to tell.

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Repost as 'Question'

by CharlieSpencer In reply to Every other printed page ...

Try reposting this using the 'Ask a Question' button. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution.

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the two forums, you'll find more of those members in 'Questions' than here in 'Discussions'.

Additional benefits to the membership include:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The TR search function makes it difficult to find a particular "Discussion" or "Question" if it has not had a recent post; the two types get mingled in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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I apologize!

by mcadwell In reply to Repost as 'Question'

I apologize! I thought I had placed this under Ask a Question. I will do that now. <sheepish grin>

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No apology needed.

by CharlieSpencer In reply to I apologize!

It's a common mistake.

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