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Excel attachment not opening

By lhatcher ·
I have a user that when he receives an email with excel attachment from one certain other person, he gets the following message "Right click on the folder you want to create the file in, and then properties on the shortcut menu to check permissions." He cannot open, view, or save the attachment. If he fowards the email, other people can read the attachment no problem, he can open attachments from all other people, he could open attachments from her in the past, but now when he tries to open the attachments she sent in the past that he opend before, they will no longer open. I have reinstalled excel with no luck, anyone have a suggestion?

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by HAL 9000 Moderator In reply to Excel attachment not open ...

Delete the existing e-mail account and recreate it and then set the Security to what is required that should fix your problem. I've seen lot of corrupt E-Mail Accounts over the years and they throw up some really screwy problems that will drive you to distraction and nearly mad in an attempt to fix the problem.

Col

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by lhatcher In reply to

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by lhatcher In reply to Excel attachment not open ...

Thanks for the answer, I will try it.

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by lhatcher In reply to Excel attachment not open ...

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