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  • #2157538

    Excel Saving Temp Files

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    by dougie99 ·

    I’ve got a problem with Excel 2000 saving temp files. Some of my users are reporting that Excel spreadsheets will only allow them to save to a temp file. This is pretty random as it’s not all users and not all Excel files. Also most users are fine with a specific file but one or two others aren’t. I’ve rebooted the server and it’s ok for a while then comes back.
    My file server is w2k box with McAfee VSE 8. Some of my users have Office 2003 but the majority have Office 2000, could this cause a conflict with the files? Could McAfee do this? Can anyone give me some pointers?

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    • #2776629

      Clarifications

      by dougie99 ·

      In reply to Excel Saving Temp Files

      Clarifications

    • #2776545

      Try this…..

      by peconet tietokoneet ·

      In reply to Excel Saving Temp Files

      Turn off/disable your anti-virus then delete the temp files. Now try and save the doc again to see if it comes back as a temp file. If ok re-enable the anti-virus.
      Hope all goes well.

      • #2777064

        Didn’t work

        by dougie99 ·

        In reply to Try this…..

        Disabled anti-virus, made changes to the Excel doc and all is fine. Re-enabled anti-virus and it creates temp files again.

        • #2776236

          Download AVG free here..

          by peconet tietokoneet ·

          In reply to Didn’t work

          And give that a test.
          http://free.avg.com/

          You will need the Mcafee removal tool as well so here it is:
          http://tinyurl.com/2c53jl

          You will have to copy and paste these links into your browser.
          Once you have deleted Mcafee off your computer run the AVG free version and try again with the Excel file issue.
          It should now work ok.

        • #2754520

          No can do

          by dougie99 ·

          In reply to Download AVG free here..

          Thanks for the advice once again but unfortunately McAfee can’t be uninstalled as it’s mandated by corporate policy.
          There must be something within McAfee, a ticked box somewhere that is causing this to happen. Still looking at it and the EPO.

          Cheers

    • #2752392

      Set an excemption for Scanning

      by rickrbyrne ·

      In reply to Excel Saving Temp Files

      Hey,

      Have you tried setting an excemption on Macfee not to real time scan the location the user is trying to save the file??

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