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Exchange 03 - Mail to public folders

By matrix-matt ·
I'm putting forward this question because Microsoft is yet to fully support Exchange 2003 in its knowledge base.
The problem is when mail from the internet comes directly into a public folder it arrives in the folder as a note item. This makes replying impossible. Sending an email internally to the folder does not change the email into a note item.
We found a Knowledge base article that hits VERY close to the mark for Exchange 2000. Article 292484. The symptoms are nearly identical but there is no supporting article for Exchange 2003 to be found. We tried doing the registry entry anyway (mentioned in article 292484) but without success. The other suggested solutions are in no way a clean fix (sending to a another folder and using a rules wizard to send correctly).
Has this happened to anyone else and what did you do to fix it up properly??

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by CG IT In reply to Exchange 03 - Mail to pub ...

No It hasn't happened to me, but, a better place to get information would be the Microsoft Exchange Community Newsgroups. Http://support.microsoft.com/newsgroups

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by azizhakim In reply to Exchange 03 - Mail to pub ...

I have briefly read QA article 292484.I have not tested their approach yet which i will later,but here is my suggestion.I have tested this implemented and it is a simpler approach and I am pretty positive it will function on 2003
[NB]This solution is on a test network but end result is the same and it is on exchange 2000 enviroment.Go to msexchange.org.Look up articles and tutorials/by topics/general.Look for "Using public folder as mailbox" Follow the instructions.One caveat I have noticed is you cannot direct your addscriptsink.bat script to changemessageclass.vbs if it is not on root drive.To resolve I just copied the vbs file to root of c:(which is default in bat file)You are ready to test and Implement.
hope this helps

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