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December 17, 2000 at 08:03 AM
jason cole

Exchange 2000 – IM problems

by jason cole . Updated 25 years, 7 months ago

I am trying to setup a Exchange2K Instant Messaging server but my
clients cannot connect to it. I have the following in place:
– Win2K servers and clients (SP1)
– IIS 5 working fine
– DNS, including _RVP resource record
– user accounts with Exchange mailboxes and IM activated
– IM server setup, including the option to host users

The error I am recieving is as follows:

“The logged in user doesn’t have permission to use the specified IM account”. And asks for my complete security info (IM user name, user name, password, domain/security context).

I am aware of other people with this problem, but so far no solution.

Does anyone have any ideas?

Jason Cole MCSE MCP+I
jasonc@comrad.co.nz
Support Engineer
Software Innovations Ltd

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