Hi There,
I have an Exchange 2003 server and my clients are all using Office 2007. I am having a problem where some of my users are reporting that they are missing emails. The first time this happened on of my users was missing 2 weeks worth of email. I opened the mailbox on my personal machine and saw that the emails were not there. Later that day I reopened the mailbox and there were the missing emails. This has happened twice with the same user and I couldn’t find anything online to tell me why this has happened.
Now today I was told by another user that she has noticed that she is missing emails from a 3 weeks ago. At first I thought it might be a user problem (deleting emails by accident) but this user never deletes email.
I am stumped as to why this is happening and I need to find out how to prevent it from happening in the future.
Has anyone had this problem and if so how did they go about sorting it out.
Thank-you in advance