Exchange 2003 server slowed - inetinfo.exe is using up ALL the Memory.

By juancarlospereiravarela ·
Today my Exchange 2003 server slowed down immensly due to the inetinfo.exe process using up ALL the Memory. The CPU usage is minimal, but the available physical memory goes down. Another process, store, is using a lot of Memory. S.O. is W2003 SP2. I hope anyone can hold me. Nobody can work in my company.

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

Re: Exchange 2003 server slowed

I have put some info here for you. Hope all goes well.

How to Manually Stop or Start the Inetinfo Process
View products that this article applies to.
Article ID : 185382
Last Review : June 23, 2005
Revision : 3.1
This article was previously published under Q185382
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site: (
This article describes the preferred steps to manually stop or start the Inetinfo process in Internet Information Server (IIS) version 4.0.
To unload the Inetinfo.exe process completely, and to make sure that all of the extensions are unloaded properly, stop the IISAdmin service and the World Wide Web Publishing Service.

When you start the Internet services on your computer, starting the IISAdmin service only starts the IISAdmin service; however, starting the World Wide Web Publishing service starts both the World Wide Web Publishing Service and the IISAdmin service.

From the command line, do the following:

net start or stop

w3svc World Wide Web Publishing Service
iisadmin IIS Admin Service
msftpsvc FTP Publishing Service
cisvc Content Index
smtpsvc Microsoft SMTP Service

In previous versions of IIS, you can stop the entire Web service by typing "net stop w3svc" (without the quotation marks) at the command line. This terminates all of the Web services on the computer, and shuts down the Inetinfo.exe process. As a result of the new multiple Web site architecture, there is another service, Iisadmin, that keeps running even when W3SVC is shut down. The same is true for starting and stopping services from Control Panel. If you truly want to unload the Inetinfo.exe process, and make sure that all of the extensions are unloaded properly, you should now type "net stop Iisadmin" rather than "net stop w3svc" (both without the quotation marks). Typing "net start w3svc" or "net start Msftpsvc" (without the quotation marks) automatically starts Iisadmin.
Please post back if you have anymore problems or questions.

Related Discussions

Related Forums