Software

Ask something
Discussion Locked

Exchange 2K recipient policy not working

0 helpful
6 replies

by operagost 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

When a new user is created on our Exchange 2000 SP3 system, the recipient policies do not apply. This includes the default policy. I've left a new account untouched for 24 hrs and the E-mail addresses tab still shows no SMTP, X.400, or X.500 address. These must be added manually. I have a recipient update service for the enterprise, running on domain example.com. I also have a recipient service running for both domain example.com and example.net, another division's domain. There are several recipient policies in place, but the default has:

FAXMAKER: @example.com
SMTP: %G.%S@example.com
SMTP: @example1.com
X400: c=US;a= ;p=Example Corporation;o=EXCorp;

An X.500 address (which does not appear in any of the policies) IS being geenrated for new accounts. I don't see any errors in the Application log that would indicate a problem with the recipient policies. If someone can provide a walkthrough that helps me find the solution, the points are yours.

6 replies

by monice

One possible cause of this behavior is if the Recipient Update Service does not have appropriate rights to that mailbox or to the Organizational Unit (OU) in which this user account resides, which may occur if the Allow inheritable permissions from parent to propagate to this object check box is not selected.

See Q297124

by monice

One possible cause of this behavior is if the Recipient Update Service does not have appropriate rights to that mailbox or to the Organizational Unit (OU) in which this user account resides, which may occur if the Allow inheritable permissions from parent to propagate to this object check box is not selected.

See Q297124

by operagost

The check was set to allow permissions to propagate in the OU, but I don't think the permissions at the higher levels are correct. Unfortunately, MS doesn't seem to say what these permissions should be- they just tell you to check the box. For example, "change properties" is not checked- I'm pretty sure that's a must.

This discussion is closed to new replies.