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Exchange 5.0

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by iphicles

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I need to keep track of all e-mails (to and from) between our clients and about 11 salespeople. Basically, I would like all incoming/outgoing e-mails between clients and salespll to go through one person, bob.

Now I know that I can have e-mailsreceived by our salesppl also received by bob (specify alternate recepient), but how do I have copies of e-mails sent by our salesppl to clients also sent to that one person automatically? (other than specifying in bcc:, obviously).

Any help would be appreciated. Thanks!

5 replies

by magetower

One possibility:

Add a rule that automatically sends to bob anything sent or anything that goes into the Sent Items folder. If you are trying to be covert this wouldn't work well as it has to be done to each Outlook client.

To be more covert you could modify the message form and hardcode bob in the BCC and keep it hidden. Three problems: 1 you need the knowledge to hack up the form. 2 to make the new form the replacement for the default requires a special tool (can't remember the name right now) or a reg hack, and 3 Replacing the default message form breaks some of the neato uses of the message form (like tracking replies).

Just some food for thought.

by rcc

Service pack 1 for Exchange 5.5 adds a new feature named Journaling. This will enable you to keep a copy of all in/out mail of your organisation.
As far as I know, this is not availaible in 5.0, unfortunatelly...
Regards,
Radu

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