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Exchange 5.5 NT4.0

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by Member 22327293

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Recently,I cannot send any email to home, with my
roadrunner account, But I can sent it to by Yahoo or Hotmail, I check with the ISP and they are not blocking out the roadrunner account, Everyone at work with road runner account cannot email homeeither, Is their a setting in exchange that I need to set to get this to wotk.
Thanks in advance,

Tom Bui

4 replies

by Member 22327293

ERROR Listed Below, We currenly Using outlook2000.

Your message did not reach some or all of the intended recipients.

Subject: FW: User Requirements (ICS)
Sent: 7/17/02 4:13 PM

The following recipient(s) could not be reached:
Tom Bui@ San.rr on 7/17/02 4:13 PM
Unable to deliver the message due to a communications failure
The MTS-ID of the original message is: c=US;a= ;p=MedCell Biologic;l=MAIL-020717231319Z-497

by mckaytech

I think the first thing I would check is to see if your Exchange server can resolve the RoadRunner mail server name.

From the Exchange server, first try to ping it by name and if that works, try to connect to the RR mail server from the Exchange server (from a command prompt, type 'telnet xxx.xxx.xxx smtp' where 'xxx' is the fully qualified domain name for the road runner server). If it doesn't work, try with the IP address of the RR mail server. If it then works, it's definitely a name resolution issue and you'll have to investigate the DNS issue.

The other possibility is that RoadRunner has your ISP's domain blocked (or maybe just your company's domain). It might be worth checking with them.

regards!

paul

by Member 22327293

from the mail server i can ping san.rr.com,and the ip address of the server replied, I dont think this is the issue with DNS.
I called road runner and they tell me they are not blocking our domain or email server.

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