General discussion

Locked

Exchange 5.5 trouble with email address

By qb4006 ·
Hello

I am using exchange 5.5 on an NT Server. I have a user who's mailbox was deleted because he resigned. Now this person has been re-hired and I am having trouble setting up the email address again. Our format is firstname.lastname@xyz.com - Ican create the mailbox but when I try to modify the email address settings to firstname.lastname I get an error message saying this email address already exist in the organization. No one else had this address except for him. Also I sent an email tohis old address through Outlook with it set up to "tell me when mail has been delivered" and I get a response stating the messages was delivered to "Deleted Users Mailbox".

Is there anyway to create a mailbox and resurrect the old email address of firstname.lastname@xyz.com.

Thanks All

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Exchange 5.5 trouble with email address

by McKayTech In reply to Exchange 5.5 trouble with ...

I don't believe that Exchange has a "Deleted Users Mailbox" by default so that would probably be a mailbox that someone has set up to catch mail to deleted users so you don't get buried with Non-Delivery Receipts.

I think I would start with showing all the hidden mailboxes and then start looking through the Global Address List looking for this Deleted Users mailbox. Once you find it and have removed this user's name from it, you should then be able to re-create the mailbox although you might need to run the DS/IS consistency adjuster on the private database to flush the changes.

paul

Collapse -

Exchange 5.5 trouble with email address

by qb4006 In reply to Exchange 5.5 trouble with ...

Poster rated this answer

Collapse -

Exchange 5.5 trouble with email address

by qb4006 In reply to Exchange 5.5 trouble with ...

This question was closed by the author

Back to Networks Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums