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Exchange address default over POP

By shawsteven ·
Any suggestions on how to get emails sent from the office to go out via POP, so that the remote users can get email that always gets defaulted to the Exchange server (even when the address is typed in manually)?
Two of our office staff use laptops at work and at home. When other some of the staff send them emails from the office, they aren't accessible from home over POP. Only when they return to the office and log back into the server, is the mail delivered.
I am currently supporting our small office's data (Win2K) and mail (Exchange 5.5) servers. Unfortunately I'm just a user with a bit more knowledge that the rest of the staff (we recently let our IT support consultant go). All users are running XP Pro or Win2K as OS with Office XP.

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