We have been disabling, not deleting employees in Active Directory. I set their account to forward to another email address and then every day I get about 15 error messages in the Event Logs for each account thats been disabled. The error is as follows.
Disabled user /o=First Organization/ou=first administrative group/cn=Recipients/cn=”theiraccountname” does not have a master account SID. Please use Active Directory MMC to set an active account as this user’s master account.
Source: MsExchangeIS
Category: General
Event ID: 9548
User: N/A
How do I get rid of this error? Is there another way I should be handling ex-employees and their emails other than just forwarding to their supervisors account?
I tried making a public folder called Ex-Employees and mail enabling it with a subdir for each employee but that didn’t work properly ( or should I say, I didn’t set it up properly ).