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Exchange global list

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by natcat

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My company has a central store of contacts store within the public folders in exchange.
I am able, from within my outlook, to traverse the tree to the contacts folder,right click on the contact I want and choose to send a message to this person.
What I can't do is access that central list when I open a new message and hit the 'To' button. I can only see my personal contacts, the list of users within the company and email groups setup in exchange.
This wouldn't ordinarily be a problem as there is a workaround solution, but I've installed GFIfax software and can't use the work around to send the fax from within outlook.
Can anyone tell me how to access the global contacts list from my address book in outlook ?

7 replies

by sgandenberger

When faced with a similar problem, we hade to create another recipients container for our Exchange 5.5 site. The problem with this solution is that I do not know of any way to
import your Outlook Contact Information into the
new recipients container. I must admit I haven't looked that hard for a method. Hope this gives some insight into what you may have to do.

by curlergirl

I'm assuming from your description that what you're trying to do is show a public contacts folder as an email address book. This is what puts it on the list so that when you click the "to" button in a message, you can see those contact email addresses. This is very simple:

1. In Outlook, open your folder list so that you can see the folder tree.
2. In the folder tree, browse to that public folder. Right click on the public folder and click Properties.
3. Click on the Outlook Address Book tab and click the check box that says: "Show this folder as an email address book."

Once that's checked, when you are in a new message and click the "To" button, at the top in the "Show names from" box, click the drop down arrow and select the public folder name from the list under the subheading "Outlook address book".

If this doesn't work for you, you might not have the proper level of access to the folder. You'd have to check w/your Exchange admin about this. Also, depending uponthe version of Outlook you are using, if it's older than Outlook 2000, you might have to go into the properties of your Outlook profile and add it there instead. It's been a while since I used the 97 version, but if you have it, I can look up the directions and send them to you - just email me at synergy@synoffsys.com. Hope this helps!

by timwalsh

You really only have two options:
1. The Exchange Global Address List (GAL) only consists of recipient accounts. You could create Custom Recipient accounts for all the contacts. Then they will show up in the GAL.
2. Each user can import the central contacts store to their local Contacts folder, and then enable the contacts folder to show as an Outlook Address Book.

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