Exchange Help

By kristen ·
I have some questions about Microsoft Exchange and how it works.

I have a 2003 Exchange server which works fine internally but when people are offsite they are unable to send or receive emails.

I have to have an exchange account and a pop/smtp account configured for everyone or they do not receive all of their emails.

The real problem is that my customers are unable to use their outlook client from offsite and have to use our provider-supplied webmail option - which usually excludes any mail sent via exchange.

Any advice?

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All Answers

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Outlook Web Access

by neilb@uk In reply to Exchange Help

is the usual method for getting your mail over the Internet. It runs in a browser window and, in 2003, it's got pretty much the functionality of "normal" Outlook. It would normally be part of a standard 2003 implementation and I'm puzzled why it's not.

Neil :)

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Some options

by Kjell_Andorsen In reply to Exchange Help

As Neil said OWA would be the most common option, it's pretty easy to set up, but it does require you either set up a Front-end server or allow a direct connection through your firewall to the Exchange server. I would recommend securing it with SSL for security of course.

The other 2 options would be to have your users VPN into the network first at which point they should be able to access the server as normal if VPN is configured correctly.

The third and most complex method would be to employ RPC over http. This is by far the most complex method and I wouldn't recommend it unless you have very specific needs and advanced exchange server knowledge.

INstructions for setting up all these options can be found on Microsoft's Technet site.

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by kristen In reply to Some options

Thanks Neil and Kjell, we're currently working on setting up VPN but I wanted to see if there were other solutions, and there were! Thanks again for the advice.

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