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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Exchange/Outlook 2003: Recurring appointments are getting deleted
removed from his Outlook calendar without his being prompted. This is
causing problems as he misses meetings that he has scheduled because they
dropped off his calendar. He does sync with a Blackberry but apparently has
it set to Outlook winning any conflict between the device and the email
client, so it is probably not the Blackberry that is causing the problem. I
set up logging on the Outlook client but then read that the log must be sent
to Microsoft to be decrypted. Has anyone had experience doing this?
I am tempted to flatten his laptop and reinstall Outlook, but can't be sure
the problem is not with the Exchange server so this action might be an
inconvenience to him that does not resolve the problem. Any ideas?