General discussion

Locked

Exchange Server 5.5

By Majid Ansari ·
My exchange server hangs abruptly one fine morning which happens atleast alomst once a month with a error message "Dr. Watson Error .... Access Voilation ...STORE.EXE"

I am running the Exchange server 5.5 on a WIN NT server with service pack 5. This is a dedicated MAIL server with access to 16 concurent clients(All licensed). The server is a Compaq Prosignia 486 AT Compatible with a memory of 105,912KB.

The problem when this error occurs is that The Internet mail services stop automatically and refuses to start giving a reason that one of the dependent services failed which I am not sure which one it is.
The only way I solve this problem is by re installing the NT and Exchange or restoring the whole from backup tapes. Does any one know a better or professional way out and why this is happening. The volume is NTFS with more than 1.16GB Free diskspace.

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Exchange Server 5.5

by adeshpcs In reply to Exchange Server 5.5

This may be due to a problem with the Information Store database.

Try running ISINTEG with a Question Mark "?"

This would provide you with a list of switches to use in order to perform some maintenance checks on the Information Store.

Of course before you perform this make sure that you backup your Exchange Database.

Collapse -

Exchange Server 5.5

by Majid Ansari In reply to Exchange Server 5.5

Poster rated this answer

Collapse -

Exchange Server 5.5

by Stephen Mynhier In reply to Exchange Server 5.5

Since you did not indicate that you have installed any service packs for Exchange, start by appplying Exchange SP3 to update the store.exe. This problem was first resolved by SP3.

Reference KB article Q258891

Collapse -

Exchange Server 5.5

by Stephen Mynhier In reply to Exchange Server 5.5

Remember, never run isinteg unless event log or error message specifically informs you to do so. It can permanently and irrepairably damage your information store if used when not needed.

Collapse -

Exchange Server 5.5

by Majid Ansari In reply to Exchange Server 5.5

Poster rated this answer

Collapse -

Exchange Server 5.5

by Majid Ansari In reply to Exchange Server 5.5

This question was closed by the author

Back to Software Forum
6 total posts (Page 1 of 1)  

Related Discussions

Related Forums