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Exchange Server and Outlook POP settings

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5 replies

by rmccarthy

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I'm running Exchange 5.5 on NT Server with Service Pack 6. The server has the POP protocol enabled. When testing within the network with Outlook 2000 client, Outlook is unable to find the POP server. In the client settings I am using mail..com in both the POP3 and SMTP server settings. These settings seem to work with other e-mail clients; such as Hotmail POP retrieval, and telnet sessions are possible from outside the network but internally Outlook can not reach the mail server.How can I overcome this dilemma?

5 replies

by rlevesque

From inside the network, you should be using the Exchange client for Outlook. this provides a direct connection to Exchange and you get the advantage of a) real-time mail delivery, b) server-database integrity, c) ability to backup email boxes depending on your backup software, and d) universal virus protection. OPh yeah, e) you can use public folders, address books, and share contacts and calendars, etc...

But to answer your question, you sound like you don;t have an internal DNS server or a WINS server set up. Unless you do, you can instead, substitute the ip address of the server instead.

by rmccarthy

Internally all services are functioning perfectly, it is outside POP retrieval that fails using Outlook client.

by rlevesque

So, unlike you stated in your originalquestion,its not working from OUTSIDE the network, instead of not working from WITHIN the network??

Well,in that case, what errors are you getting? When entering in the login information, make sure you that your login name is as \\domain\net login\mailbox alias.

Usually the mailbox alias and the netlogin name are the sameso you don't need tolisyt it. But if they differ, you need them both.

If its not a logging in issue,post the exact error you are getting please.

by rmccarthy

When attempting to test POP mail settings from within the network I am receiveing an error message stating that the mail server can not be found.
The frustration stems from the fact that I can ping and telnet to the mail server from anywhere insideor outside the network, EXCEPT the workstations I am attempting to configure internally.
These workstations are configured to access Exchange internally with all of the features you mentioned, but I am trying to add and test the POP settings whileon the network. Could this be from an internal communication conflict, or a problem with the firewall perhaps? Thank you for your help thus far.

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