General discussion

Locked

Exchange Server Problem...help!

By mbnc1124 ·
Hey guys...

Okay here's the deal. I have three servers...run exchange off of one of them, but had to configure the smtp service on another server due to some issues we were having. Now, all of a sudden, one of my remote users (configured through a watchguard firebox) is having exchange issues. When you check the setup, it shows the correct server address. She can send and receive emails just fine, but when she tries to access her global address book, it is trying to pull the information from the wrong server...hence a lock up and overall computer freak out. Any insight as to why this happened or how I can fix it?

Thanks!!!

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by BFilmFan In reply to Exchange Server Problem.. ...

What version of Exchange is thise?

Collapse -

by mbnc1124 In reply to Exchange Server Problem.. ...

I run exchange 2003.

Collapse -

Solution

by john In reply to Exchange Server Problem.. ...

I stumbled across this old post when searching for a solution to this same issue. I didn't find a solution online, but I did come up with one on my own. Here it is, for anyone else with this problem:

Open Control Panel, then Mail. Click the "Show Profiles" button. Select the profile with the problem (most people only have one profile) and click Remove. (Note: if you use a PST file instead of an Exchange Mailbox, you may want to backup your PST file before doing this, just in case!) Now open Outlook, and go through the wizard to recreate the profile and connect to the Exchange Server.
This fixed the problem for me, so (at least in my case) this apparently is a symptom of some sort of corruption in the Outlook profile.

There you have it, take it or leave it! :)

Back to Networks Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums